Montlack Realty Frequently Asked Questions

Questions for Prospective Tenants

What suites are available now?

Please click here to view our current availability.

What utilities are included with rent?

At many buildings, heat is included in the rental amount. Please view the building page to see exactly which utilities are included with rent. Cable, phone and internet are not included in rent.

Where are your buildings?

We have buildings in Cleveland, Cleveland Heights, Lakewood and Shaker Heights, primarily around Shaker Square, Coventry and surrounding areas. We are accessible to Downtown, CWRU, Cleveland Clinic, University Hospitals, and many other schools and employers.

What is the application process?

After viewing the property you are interested in and deciding on a suite you can now begin the application process. Once the application has been completed by all adult applicants; the application, security deposit (check or money order), and application fee of $20/per person can be submitted to our office. Once all items have been received we will process the application.

If the application is approved we will prepare the lease/welcome packet and can begin to hold the suite for a maximum of 30 days. The lease & welcome packet can be picked up at your convenience so that you can review prior to signing.

If the application is denied, the security deposit is refunded immediately.

Please contact our office to schedule a day/time to receive keys and complete the move in inspection. Before receiving the keys to your apartment a move in inspection must be completed. At the time of the inspection a condition report is completed and you will receive keys to the suite.

Do you do short term or month-to-month leases?

Short term leases are available specifically at The Alcazar, Fairhill Towers, The Colony and Shakertowne. Please call for more details.

Do you accept pets?

Cats (up to 2) are allowed at all locations with an additional deposit of $100/per cat.

Dogs (only 1) are allowed only at Moreland Place, Shakerlan, and the Heyse for an additional $30/month rent.

Questions for Prospective Tenants

Where should I send my rent?

Where rental payments are sent is determined by the building in which you reside, please view the resident resources page for this information.

Who do I call to set up my utility or communication services?

Utility and communication providers vary by building location. Please view our Resident Resources page for a list of known providers. If access to your apartment is required by the provider, you must be there to let them in. Regrettably, we are unable to give access to occupied suites to providers.

What do I do if I need a repair in my suite?

Please contact our main office at (216) 421-8400. If you reside at the Stuart House, please contact the on-site management office at (216) 671-2050.

Questions about Montlack Realty

What is the history of Montlack Realty?

At Montlack Realty, we strive to maintain 100% resident satisfaction and are dedicated to the improvement of our Cleveland area apartments and buildings. Montlack Realty, headquartered in Cleveland, Ohio, has been in the real estate and Cleveland apartment business since 1948. Our goal has always been to acquire, renovate, and manage multi-family and commercial properties in the Greater Cleveland metropolitan area, as long-term investors.

Throughout the years we have primarily purchased older, neglected and run-down Cleveland apartments and rehabilitated them. Some of these award-winning apartments in Northeast Ohio include the Lakeview and Esther’s Place,and Cleveland Heights apartments, the Shaker Lakes and the Morlee Shaker Heights apartments, and Cormere Place and the Stuart House Cleveland apartments.

All of these properties are located close to major institutions such as the Cleveland ClinicUniversity HospitalsUniversity CircleCase Western Reserve University, and downtown Cleveland. Our Cleveland area apartments are extremely diverse in size and amenities—from efficiencies to two-story four bedroom penthouses, some with central air conditioning and elevators and others with refinished hardwood floors and balconies. Additionally, our Northeast Ohio and Cleveland apartments offer a diverse community with many residents coming from all over the world.

Montlack Realty has extensive experience in the renovating, leasing, and managing of Cleveland area market rate apartments built between 1917 and 1962. Our specific renovating experience includes:

Complete demolition of existing kitchens followed by the rebuilding of ceilings and walls, the installation of new cabinetry, granite counters, ceramic tile floors, new appliances and sinks

Complete electrical rewiring of buildings and suites

Total replumbing of buildings as a preventative maintenance tool

Refinishing hardwood floors and installation of drywall prior to the appropriate paint and/or wallcovering

Entire site plan reconfiguration with new parking lots, playgrounds, sprinklered landscaping, new entryways, roofs, and gazebo

Finally, Montlack Realty upholds a long-term commitment to each of its properties. As our past record indicates, we are not syndicators or short term investors. Thus, we constantly improve our apartments in Northeast Ohio to increase their value in Cleveland over time, aiding in the retention of resident satisfaction. Should you have any questions after viewing our website please email us or give us a call—we are always happy to answer your questions.